I’d like to formally lodge a complaint regarding my Sterling Resorts VTS membership. My customer number is 81879, and I have been a member of Sterling Timeshare since 1998 under a 99-year lease agreement. Regrettably, I have only utilized the services of the company once in the past 26 years.
I would like to highlight the following concerns:
a) The Annual Additional Charges (AAC) introduced by the company represent…